Very often people write to me and ask if I can recommend a general purpose data recovery tool that will work equally well to recover lost data from Mac and Windows based computers. There are available a few data recovery tools that claim to be able to accomplish this feat, however in my experience these claims prove to be false. To recover data from a Mac computer you will need to use a program specifically designed for this purpose. The main reason for this is that the operating systems for Mac and Windows based computers are completely different and cannot recognize their opposite applications.
Another issue that sometimes arises is that certain models of Mac computers actually use processors that are incompatible with even the most universal applications. Those programs that purport to be able to recover Mac files and Windows files online are generally Windows data recovery tools that have been semi adapted to allow access to a Mac hard drive when connected by means of cables. This is hardly an acceptable solution. The best way to recover Mac data is to download the Mac recovery tool from Remo Software. Within just a few minutes even those with zero computer expertise can easily use this software to locate damaged or deleted files on their Mac and recover them to a safe location.